International coverage pertains to You if You purchased the International Plan as an addendum to Your Service Contract. The International Coverage Option protects Your product outside the manufacturer’s warranty when You travel outside of the United States. If Your product needs repair internationally, follow the steps below:
- Carry the product into an authorized service center.
- Submit payment to the service center.
- Submit a copy of the detailed service repair invoice that identifies Your product, the repair authorization number, and includes a thorough description of the repair made to our technical support team. This document must be sent to support@microcenter.zendesk.com, on behalf of the Obligor, who will then forward it to our service team for review. We will reimburse You in US dollars within thirty (30) days of receipt of all necessary paperwork, provided a covered repair was performed.
- The reimbursement check must be sent to a U.S. address. If this address varies from the original purchase information, those details must also be included in the submission.
Note: International Coverage does not include on-site service or the cost of shipping, international or other.